FAQ

Last updated: February 14, 2026

Do you offer free shipping?

Yes. We offer free standard shipping on all orders within the United States.

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery usually takes 4–10 business days after processing.

Can I cancel my order?

You can request a cancellation before your order is shipped. Once shipped, please follow our Return & Refund Policy.

What is your return policy?

We accept returns within 30 days of delivery, and we cover return shipping for approved returns.

When will I receive my refund?

After we receive and inspect your return, refunds are typically issued within 5–10 business days.

What payment methods do you accept?

We accept major credit and debit cards and other payment options shown at checkout.

How can I contact you?

Email: contact@merdano.shop
Phone: 415-595-6522
Address: 700 Mission St, San Francisco, California, 94103, USA