Shipping policy
Shipping Policy
Last updated: February 14, 2026
Shipping Coverage
Merdano ("we", "us", "our") currently ships to customers within the United States.
Free Shipping
We offer free standard shipping on all orders. No minimum purchase is required.
Order Processing Time
- Processing time: 1–3 business days (Monday–Friday, excluding holidays)
- Orders are not shipped or delivered on weekends or holidays.
Estimated Delivery Time
After processing, estimated delivery typically takes 4–10 business days depending on the destination and carrier conditions.
Shipping Confirmation & Tracking
Once your order ships, you will receive an email with tracking information (when available).
Address Accuracy
Please ensure your shipping address is correct at checkout. If an order is returned due to an incorrect or incomplete address, we can reship it once the correct address is confirmed.
Delayed Shipments
If your order is delayed beyond the estimated timeframe, please contact us and we will assist you promptly.
Contact
Merdano
700 Mission St, San Francisco, California, 94103, USA
Phone: 415-595-6522
Email: contact@merdano.shop